They had a unique understanding of our needs, it wasn’t one size fits all.

Client testimonial


I am fascinated with how people and organizations operate and thrive. I have focused my professional energy over the last 15 years on how people and organizations can transform to achieve higher levels of performance.

I began exploring this topic when I was a Navy Officer.  An engineer by training and member of the Seabeas and the Navy Dive Community, I studied how humans and organizations affected the reliability and safety of engineered systems.  I discovered that it was not enough to have great engineering solutions.  The performance of engineered systems was mostly determined by the ability of people to trust each other, communicate effectively, and make effective decisions – often under extreme environmental stress.  I learned these lessons (and made many mistakes!) in the diving and logistics operations I had the honor to participate in as an officer.

From the Navy, I ventured off to McKinsey and Company where I started off a business analyst and member of the Operations Academy.  There I had the opportunity to actively learn about the technical aspect of organizational transformation and process improvement (i.e., lean management based on the Toyota Production System), but also the ‘softer’ or cultural side of transformation.  While my engineering background made me energized to dive into the math and logic of improving operations, I found repeatedly that great technical solutions were never enough to sustain performance improvements.  Strange human and organizational forces were always at play to prevent my great solutions from sticking.

While at McKinsey, I was lucky to meet Gaurav at a mutual client.  I quickly discovered how powerful personal transformation – developing the ability to see one’s own limiting mindsets and beliefs and shift them – as well as co-creating solutions with clients was at contributing to an organization’s transformation.  I gained insight into these strange forces and how to guide people to discover them as well.

I have worked across multiple industries including financial services, government, high tech manufacturing, biotech manufacturing, food processing, IT service, and others on wide range of topics to include operational transformation, cultural transformation, organization redesign, and strategy.

Prior to working with Co-Creation Partners, I worked for 8 years at McKinsey and Company.  Most recently as a fellow for the McKinsey Center for Government focused on issues related to government transformation and capability building as well as a leader in the Operations Practice and Lean Management Community and member of the Global Lean Academy for Financial Services.  I spent over 6 years in the US Navy.  I hold degrees in Systems Engineering from the US Naval Academy and Ocean Engineering and Human Factors from UC Berkeley.

Consulting Services

Gaurav Bhatnagar

Gaurav Bhatnagar Managing Partner

Mark Minukas

Mark Minukas Partner

Susan Faull

Susan Faull Facilitator, Consultant

Geoff Orazem

Geoff Orazem Consultant

Cindy Swank

Cindy Swank Consultant/ Facilitator

Marni Fechter

Marni Fechter Consultant/ Facilitator

Oliver Henzler

Oliver Henzler Consultant/ Facilitator

Kathy Robinson

Kathy Robinson Consultant/ Facilitator

Support Services

Andreas Skourides

Andreas Skourides Project Manager

Shobha Nayar

Shobha Nayar Partner, Finance and Operations


Jasmeen Hamilton

Jasmeen Hamilton Past Partner, Chief Operations Officer